Powering better experiences: How a utility giant reimagined CX with automation

Powering better experiences: How a utility giant reimagined CX with automation

Discover how a leading utility provider transformed customer acquisition and sales with Bosch SDS’s intelligent automation. This case study reveals the strategies behind improved conversions, reduced churn, and scalable growth—offering readers actionable insights into building a future-ready, high-performance lead management system.

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